Shipping Policy
All You Need To Know
- Delivery costs: None, Mandolph offers free shipping on all orders
- Order Preparation: 0–1 working days (Mo–Fr)
- Order Transit: 6–9 working days (Mo–Fr)
- Same Day Prep Deadline: orders placed before 1:00 PM EST are prepared the same day
Free Shipping
All orders within the United States are shipped free of charge.
Shipping Partners
We work with reliable US-based carriers to ensure safe and efficient delivery. Depending on your location and the shipping method selected, orders may be delivered by USPS, UPS, or FedEx. The carrier is automatically selected to provide the most suitable service for your order.
Shipping: Peek Behind The Curtain
After placing your order, you’ll receive a confirmation email. At the same time, our warehouse team begins preparing your items. Order preparation generally takes 0–1 work days (Mo–Fr). Orders placed before 1:00 PM EST are prepared the same day.
Once your parcel leaves our facility, you’ll receive another email containing tracking details. Delivery usually takes between 6–9 working days (Mo–Fr).
Changed Your Mind? Cancel!
If you wish to cancel your order, please contact support@mandolph.com with your order ID as soon as possible. Orders that have already been shipped can no longer be cancelled.
Package Gone Away?
If your order arrives damaged or incorrect, please take clear photos and email them to support@mandolph.com. We’ll review the issue and arrange the next steps.
What If There's a Delay?
Delays may occur due to public holidays, peak seasons, or weather conditions. Please monitor your tracking information. If your order is delayed beyond expectations, contact us at support@mandolph.com.
Business Info & Contact
Store Name: Mandolph
Business Name: ECOM INFINITE LTD
Business Number: 14972560
Business Address:
30 Mulberry Trees
Shepperton TW17 8JN
United Kingdom
Get In Touch:
We're open Mo-Fr, 8:00 AM - 5:00 PM EST.
Email: support@mandolph.com
Phone Number: +19177304006
