You can pay for your order using the secure options listed below. All transactions are processed through trusted gateways that use encryption to protect your details. We do not store full card numbers on our systems.
Accepted payment methods
- Visa
- Mastercard
- Maestro
- American Express
- UnionPay
- Shop Pay
- Google Pay
How payments are processed
Payment is requested at checkout. Your bank or provider may place a temporary authorisation on your account until the order is confirmed by our system. If the payment fails or is declined, please contact your bank or try another method from the list above.
Security and verification
Our processors support additional verification steps that some banks require. If prompted, complete any identity or code checks to finalise your purchase. We may run routine fraud checks before shipping. Orders that do not pass these checks may be cancelled and any captured funds released back to the original method.
Currency and fees
Orders are billed in the currency specified at the time of payment. Your card provider may apply conversion or international transaction fees. These charges are set by your provider and are outside our control.
Billing information
Please ensure your billing name and address match the details held by your bank. Mismatched information can lead to delays or declines.
Refunds
Approved refunds are returned to the original payment method. Processing times vary by provider. Once we issue a refund, your bank or payment service is responsible for the time it takes to appear on your statement.
Shop Pay and Google Pay
Shop Pay and Google Pay allow you to use stored details for a quicker checkout. Your payment information is handled by these providers according to their policies.
Need help
If you have any issues completing payment, please contact our support team with your order number and the payment method you tried. We will review the transaction and advise on the next step.
Business Info & Contact
Store Name: Mandolph
Get in touch:
We're open Mo-Fr, 8:00 AM - 5:00 PM AEST.
Email: support@mandolph.com
Phone Number: +61485857369
Address:
5 Seaeagle Cres
Green ValleyÂ
NSW 2168
Australia
