This website is operated by Mandolph. Throughout https://mandolph.com/ the terms “we”, “us”, and “our” refer to Mandolph. By accessing the site or purchasing from us, you agree to these Terms of Service. If you do not agree, you must stop using the site.
Using the site
By using the site you confirm that you are the legal age of majority in your place of residence or that you have the consent of a parent or guardian. You agree to use the site only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. We may change, suspend, or withdraw any part of the site without notice.
Store platform
Our store is hosted by Shopify Inc which provides the online commerce platform that enables us to sell products and services. Your use of the checkout and related services may also be subject to Shopify terms and policies.
Account and information
You agree to provide accurate and current information at checkout and to keep it updated. We may refuse any order or limit quantities at our discretion. If we make a change or cancel an order, we will try to notify you using the email, phone number, or billing address you provided at the time the order was made.
Products and availability
Products may be available online only and may have limited quantities. We try to display colours and images as accurately as possible, but we cannot guarantee that your device display will reflect colours precisely. We may set limits on purchases per person or per order and may change descriptions, pricing, or availability at any time. We may discontinue any product at any time.
Pricing and payment
Prices are shown at checkout and may change without notice. Payment is due at the time of purchase unless we offer and you choose an alternative arrangement. Your card issuer or payment provider may place a temporary authorisation until the charge settles. If your payment is declined, please contact your bank or try another accepted method. Any currency conversion or international transaction fees are charged by your provider and are outside our control.
Shipping and delivery
Dispatch and delivery estimates are indicative and subject to carrier capacity, customs processes, and other factors outside our control. Risk in the goods passes to you on delivery to the address supplied or on collection from a carrier where applicable. If a parcel is returned to us due to an incorrect address, refusal, or non collection, we may deduct return freight and handling from any eligible refund.
Returns and refunds
Your rights to return products and seek a refund are set out in our Return and Refund Policy. Please review that policy before submitting a request. Where a refund is approved, it will be made to the original payment method. Processing times depend on your bank or payment service.
Accuracy of information
Content on the site is provided for general information. While we aim to keep it current and correct, there may be typographical errors, inaccuracies, or omissions that relate to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We may correct any errors and update information or cancel orders if any information on the site or related services is inaccurate, at any time without prior notice, even after you have submitted your order.
User content and conduct
If you submit reviews, questions, ideas, or other materials, you grant us a non exclusive, royalty free, perpetual licence to use, reproduce, publish, translate, and distribute those materials in any medium. We may monitor, edit, or remove content that we consider unlawful, offensive, defamatory, threatening, obscene, or otherwise objectionable, or that violates intellectual property or these Terms. You agree that your submissions will not contain malware, commercial solicitations, or material that impersonates another person or misrepresents your affiliation.
Intellectual property
The site and its content, including text, graphics, logos, icons, images, and software, are owned by or licensed to us and are protected by intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the site without our prior written permission, other than for your personal and non commercial use as allowed by law.
Third party tools and links
We may provide access to tools or services from third parties without any warranties or endorsements. Use of such tools is at your own risk and you should ensure that you are familiar with and approve the terms on which they are provided. Links on the site may lead to third party websites that are not affiliated with us. We are not responsible for examining or evaluating their content, and we do not warrant and will not have any liability for materials, products, or services of third parties. Review third party policies and practices before you engage in any transaction.
Privacy
Your submission of personal information is governed by our Privacy Policy. Please read it to understand how we collect, use, and disclose personal information.
Prohibited uses
You must not use the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate regulations, rules, or laws, to infringe our intellectual property rights or the rights of others, to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate, to submit false or misleading information, to upload or transmit viruses or any other type of malicious code, to collect or track the personal information of others without consent, to spam, phish, or scrape, or to interfere with or circumvent the security features of the site or related services. We may terminate your use of the site for any prohibited use.
Disclaimer and limitation of liability
We do not warrant that the site will be uninterrupted, timely, secure, or error free. The site and all products and services delivered through it are provided on an as is and as available basis unless stated otherwise in writing. To the extent permitted by law, we exclude all representations, warranties, and conditions not expressly set out in these Terms. In no case will Mandolph, our directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any indirect, incidental, punitive, or consequential loss, including loss of profit, revenue, savings, data, or goodwill, arising from your use of the site or any products procured through it. Nothing in these Terms limits your statutory rights that cannot be excluded under applicable consumer law.
Indemnity
You agree to indemnify and hold Mandolph and our related parties harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be deemed severed and will not affect the validity and enforceability of the remaining provisions.
Termination
These Terms are effective unless and until terminated by either you or us. You may terminate by ceasing to use the site. If in our judgment you fail to comply with any term, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination. We may also deny you access to our services.
Entire agreement
These Terms and any policies or operating rules posted on the site constitute the entire agreement and understanding between you and us and govern your use of the site, superseding any prior or contemporaneous agreements and communications.
Governing law
These Terms and any separate agreements under which we provide you services are governed by the laws of Australia. You submit to the non exclusive jurisdiction of the courts of Australia in relation to any dispute arising under or in connection with the site or these Terms.
Changes to the Terms
You can review the most current version of the Terms on this page. We may update or modify these Terms by posting a revised version on the site. Changes take effect when posted. Your continued use of the site after changes are posted means you accept the updated Terms.
Contact
Questions about the Terms of Service should be sent to us through the contact methods provided on the site. For information about returns and privacy, please refer to our Return and Refund Policy and our Privacy Policy.
Business Info & Contact
Store Name: Mandolph
Get in touch:
We're open Mo-Fr, 8:00 AM - 5:00 PM AEST.
Email: support@mandolph.com
Phone Number: +61485857369
Address:
5 Seaeagle Cres
Green Valley
NSW 2168
Australia
